Check In :
Normal check in time is 3 p.m. For late arrivals, please call for instructions.
Check-out is at 12 Noon :
Early check-in and check-out is possible on availability only available by prior arrangement only.
We require 7 days before original arrival date for the amendment request. Any modifications are subject to availability at the time you make the request.
Non-arrival to the Hotel (No Show) :
- If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotels.
- If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please urgently contact us so that we can keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund will be issued.
Shorten Stay (Early check-out) :
- Shorten stay is subject to whole period charge whether or not you stay the whole period.
- If you know that you are changing your plan, please contact us as early as possible to minimize the charge by the hotel.
Special Request :
- Please note all the requests will not be guaranteed as they are subject to availability upon your arrival to the hotel only.
- In case that there is an accessibility request (i.e. wheelchair accessible room), please contact us before submitting the reservation.
- At the time the reservation is confirmed, we issue a confirmation number and voucher that you can print out.
- It is very important to present the confirmation voucher to the hotel upon arrival. Failure to produce the confirmation at check-in may result in the hotel not honoring your reservation or failing to trace the record.
Payment Security :
It is important for you to know that whenever you provide us with personal details or credit card information, it is secure. Your credit card number, name, address, and telephone number are protected by the latest security technology. Upon checkout, your credit card information is directly transferred to the bank and securely tested.
- All rates are in Ringgit Malaysia (RM)
- All rates nett include 6% GST.
- All rates are inclusive of complimentary breakfast per room type.
- Extra mattress is chargeable at RM30.00 nett per unit per night include 1 breakfast.
- Additional breakfast chargeable at RM20.00 nett per adult & RM12.00 per child.
- Rates are subject to change without prior notice.
- Standard check in at 3.00pm
- Standard check out at 12.00pm
- Master card,Visa card are accepted.
- Private cooking is strictly prohibited in all room & apartment.